Employee Informal Coaching and Job performance in higher education: The role of Perceived Organizational Support and Transformational Leadership

Coaching is defined as a process that motivates individuals to reach their greatest potential in both their personal and professional lives. A growing number of scholars have produced various academic articles and conducted research on the topic of coaching. While global understanding of coaching has significantly expanded, the concept of informal coaching remains limited and underexplored. Therefore, based on social exchange theory, this study aimed to develop a comprehensive model to examine (1) the direct effects of informal coaching on perceived organizational support and academic staff’s job performance, (2) the mediating role of perceived organizational support in the relationship between informal coaching and academic staff’s job performance, and (3) the moderating role of transformational leadership in the connections between informal coaching, perceived organizational support, and job performance. 768 questionnaire surveys were employed in a quantitative study to assess informal coaching from supervisors, informal coaching from colleagues, perceived organizational support, job performance, and transformational leadership. Partial Least Squares Structural Equation Modelling was used to examine the cause-effect relationships among the factors through the relevant indicators. Theoretically, the results emphasized the importance of social exchange theory in understanding the connection between informal coaching and job performance. Furthermore, the study demonstrated how perceived organizational support mediates the relationships between informal coaching from supervisors and colleagues and job performance. It also showed how transformational leadership moderates the effect of informal coaching from supervisors and colleagues on job performance and perceived organizational support in higher education institutions. Practically, the research findings provide a reliable reference for university management, human resource specialists, consulting agencies, and the Government to develop suitable policies for implementing informal coaching.

ISBN:	978-80-7678-318-8
EAN:	9788076783188
Počet stran	49 stran
Datum vydání	13. 02. 2025
Pořadí vydání	První
Jazyk	anglický
Vazba	e-kniha - pdf
Autor:	Thuy Giang Nguyen
Nakladatelství	Univerzita Tomáše Bati ve Zlíně
Tématická skupina	999 - nezařazeno
	Neprodejná publikace. Publikaci je možné poptávat zde: Volně dostupné na http://hdl.handle.net/10563/56819